Your Bill

Please see below for information on who to contact if you have a query with your bill.


Wellesley, Aldershot customers

For our customers who live at Wellesley, you receive your bill from South East Water who bill for waste water services on our behalf. If you have a query with your bill please contact their Customer Services team on 0333 000 0001.

  

Aurum Green, Basingstoke customers

For our customers who live at Aurum Green, you receive a bill direct from us. If you have a query relating to your bill please contact us at customer@severntrentconnect.com.

CAN WE HELP YOU ?

0345 450 9549

Available Monday to Friday 8AM to 8PM

 

FREQUENTLY ASKED QUESTIONS

Do you want to know more about our services or what your responsibilities are?