Information for Retailers

Information for Retailers

As a retailer, you will find Severn Trent Connect to be reliable, responsive and easy to do business with.

 

 Wholesale Charges 2017/18

 

  Retailer billing timetable 2017/18

 


Bilateral forms

The Operational Terms of the Wholesale-Retail Code detail the processes that we will follow when interacting with Retailers. The full Market Arrangements Code and associated Bilateral forms that you will need to complete and submit to us can be found here.

Please submit your completed forms to customer@severntrentconnect.com


Other Guidance

 Sensitive Customer Guidance

 


FREQUENTLY ASKED QUESTIONS

Do you want to know more about our services or what your responsibilities are?

 

CAN WE HELP YOU ?

0345 450 9549

Available Monday to Friday 8AM to 8PM